OUR STORE POLICIES

We founded Australian Outback Opals with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

The colours of the Opals may vary in real life. Some colours only show through at certain angles and a photograph sometimes doesn't do it justice.

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SHIPPING

If shipping is required, we generally use Australia Post for Australian destinations as well as other delivery service providers for international shipments. 

We recommend that you insure your purchase for deliveries. It costs extra and will be applied based on the value of the items you have purchased and we will always provide quotes for insurance cover for client approval.

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PAYMENT

We accept cash and card in store. Payments can also be taken over the phone via EFTPOS, with a receipt emailed once the transaction has been processed.